How can we help you?
Explore the most common FAQs. If you don’t find the answer you’re looking for, don’t hesitate to contact us directly.
Our products
Our production includes a vast range of delicious chocolate specialties, sponge cake slices filled with assorted and delicate creams, traditional tea pastries, semi-finished shortcrust pastry products (such as tartlets and cake bases) of different diameters, puff pastry products (such as cannoncini) and other baked and pastry products. Furthermore, we have a selection of vegan products certified “Vegan Ok”.
We use high-quality, carefully selected ingredients to ensure the best result. We use fresh, wholesome raw materials, free from hydrogenated fats or surrogate chocolate.
Yes, our traditional production may include animal-derived ingredients. However, we also have a selection of vegan products free from animal-derived ingredients.
Vegan products are clearly labelled as such in the product listing. You can recognise them by the “Vegan Ok” certification logo on the products themselves or in the product description.
No, we do not have organic products.
Orders
Riva Pasticceria is exclusively limited to the following activities: pastry shops, ice cream parlours, bakeries, bars, wholesalers, large-scale retail chains, cash and carry. A VAT number is mandatory. If you fall into one of these categories, you are welcome to place an order.
We are sorry, but Riva Pasticceria only sells to retailers and commercial activities, such as pastry shops, ice cream parlours, bakeries, bars, wholesalers, large-scale retail chains and cash and carry with VAT number. We do not sell directly to private individuals.
If you are a private individual interested in our products, we advise you to look for our products at local retailers or contact confectioners or food shops in your area to see if they offer Riva Pasticceria products.
Riva Pasticceria offers the possibility of collecting orders directly at the company’s premises. We do not currently offer shipping services in Italy. Therefore, if you are a retailer or a commercial activity interested in our products, you will have to organise the collection of your orders at our premises
We advise you to contact Riva Pasticceria for more information about how to place your order and arrange collection. We will provide you with all the necessary information on the purchasing process and on how to collect your order.
We offer the possibility to pick up orders directly at the company’s headquarters in Via I maggio 5 in Missaglia (Lecco) from 8:30 a.m. to 5:30 p.m. Monday to Friday, by appointment.
Orders will be ready in about 4 working days with notification of goods collection by e-mail.
You can pay for your order in advance via bank transfer or by cash on pickup (within the limits of the law in force). We do not accept online payments.
Unless otherwise agreed with the customer, the order must be collected at the company. Order collection takes place at the production site in via I Maggio, 5, 23873 Missaglia LC.
In the “log-in” area, click on the “retrieve password” button and proceed as indicated, or send an e-mail request to: info@pasticceriariva.it and indicate the e-mail address whose password has been lost.
In this case, please contact us directly via the following email: info@pasticceriariva.it. We will provide you with all the necessary information.
About us
Riva Pasticceria is exclusively limited to the following activities: pastry shops, ice cream parlours, bakeries, bars, wholesalers, large-scale retail chains, cash and carry. A VAT number is mandatory.
Riva Pasticceria was established in 1961.
By calling +39 039 924 1235 or sending an E-mail to info@pasticceriariva.it
The office is located in via I Maggio, 5, 23873 Missaglia LC. Click here to launch Google maps